Frequently Asked Questions
Everything you need to know about our handcrafted furniture and services.
What materials are used in your furniture?
We specialize in sustainably sourced solid acacia wood, known for its durability and unique grain patterns. Each piece is finished with eco-friendly stains to enhance its natural beauty.
Do you offer white-glove delivery and assembly?
Yes, we offer premium delivery services that include room-of-choice placement and full assembly by our professional team for an additional fee at checkout.
What is your return policy for large furniture items?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it in its original condition. Please note that return shipping fees may apply for oversized items.
How do I care for my acacia wood furniture?
To maintain your furniture, simply wipe it with a soft, damp cloth and avoid harsh chemicals. We recommend using coasters and keeping the wood away from direct heat sources to prevent cracking.
Is there a warranty on your products?
All The Acacia Tree furniture comes with a 2-year structural warranty covering manufacturing defects to ensure your peace of mind and long-lasting quality.
Can I request a custom wood finish?
While we offer a curated selection of signature finishes, we do occasionally accept custom orders for bulk projects. Please contact our design team to discuss your specific requirements.